CuddlyCub Shop Shipping Policy

Last updated: August 18, 2026

At CuddlyCub Shop, we work with trusted fulfillment and shipping partners to deliver your orders safely and efficiently.

Where We Ship

CuddlyCub Shop currently ships to eligible addresses within the United States.

Some remote locations, U.S. territories, and P.O. Boxes may have limited or unavailable delivery options depending on the product and shipping carrier.

Shipping availability is determined by the product, destination, and shipping service selected at the time your order is processed.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

During periods of high order volume, holidays, promotions, or unexpected circumstances, processing may take longer.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

Delivery Times

Estimated delivery times vary depending on the product, destination, inventory availability, and shipping carrier.

For most U.S. orders, estimated delivery is generally:

5–15 business days after processing.

Some products may have different estimated delivery times. When applicable, the estimated delivery information displayed on the product page or at checkout will take priority.

Please note that delivery estimates are estimates, not guaranteed delivery dates.

Shipping Costs

Shipping costs vary by product and destination.

When free shipping is available, it will be clearly indicated on the product page or during checkout.

If shipping charges apply, the available shipping options and applicable costs will be displayed at checkout before you complete your purchase.

Tracking Your Order

Once your order has shipped, you will receive tracking information by email when tracking is available.

Please allow 2–5 business days after receiving your tracking number for tracking information to begin updating.

If your tracking information does not appear immediately, this does not necessarily mean there is a problem with your order.

Orders Shipped From Different Locations

Depending on the product and inventory availability, orders may be fulfilled from different locations.

If you purchase multiple products, your items may arrive in separate packages and at different times.

You will receive tracking information for each shipment when available.

Shipping Delays

While we work with our shipping partners to deliver orders as quickly as possible, CuddlyCub Shop cannot guarantee delivery by a specific date.

Delays may occur because of:

• Severe weather

• Carrier disruptions

• Holidays and peak shopping periods

• Customs or regulatory processing

• Incorrect or incomplete delivery information

• Remote or difficult-to-service destinations

• Unexpected transportation delays

If your package is delayed, please contact us and we will do our best to assist you.

Incorrect Shipping Information

Please carefully review your shipping address before completing your order.

If you provide an incorrect or incomplete address, contact us as soon as possible.

We cannot guarantee that an address can be changed once an order has entered processing or shipment.

If a package is returned because of an incorrect address, additional shipping costs may apply before the package can be reshipped.

Lost or Missing Packages

If your tracking information shows that your package was delivered but you cannot locate it, please:

1. Check around your property and with household members.

2. Check with neighbors or your building's mailroom or reception area.

3. Contact the shipping carrier if necessary.

4. Contact CuddlyCub Shop if you still cannot locate the package.

We will work with the carrier and our fulfillment partners to investigate the situation.

Damaged Packages

If your package arrives visibly damaged, please take photos of the package and product before discarding any packaging.

Contact us as soon as possible with:

• Your order number

• Photos of the damaged package

• Photos of the damaged product

• A description of the damage

We'll review the situation and work with you to find an appropriate solution.

Shipping Restrictions

Certain products may have shipping restrictions because of their size, weight, batteries, electrical components, or other transportation requirements.

As a result, shipping availability and delivery times may vary between products and destinations.

If a shipping method is unavailable for your address, please select another available shipping option when one is provided.

Contact Us

If you have questions about your order or shipping, please contact CuddlyCub Shop and include your order number whenever possible.

We're happy to help you track your order and answer any shipping questions.

CuddlyCub Shop

Thank you for shopping with us!